FAQs
SHOPPING INFORMATION
What are the delivery charges?
We offer competitive shipping rates calculated based on your location and the weight of the package. Standard delivery within Punjab starts at a flat rate, with free shipping available on all orders exceeding a specific total amount. Tristique parturient nulla ullamcorper at ullamcorper non orci iaculis neque augue.
How long will delivery take?
Orders within Punjab typically arrive within 2 to 3 business days. For nationwide deliveries, including other provinces, please allow 3 to 5 business days for your parts to arrive at your doorstep.
What happens after I place an order?
Once your order is placed, our team will contact you via a confirmation call or SMS. After verification, your components are carefully inspected, packed securely, and dispatched. You will then receive a tracking ID to monitor your shipment in real-time.
Will I receive an invoice for my order?
Yes. A digital invoice will be sent to your registered email address immediately after purchase, and a printed receipt will be included inside your package for your records.
PAYMENT INFORMATION
When is payment taken for my order?
For Cash on Delivery (COD) orders, payment is made directly to the courier at the time of delivery. For Bank Transfers or online payments, your order will be processed as soon as the transaction is confirmed by our finance department.
What is the "Wishlist" feature?
The Wishlist allows you to save specific components, such as engine kits or modification accessories, to your account. This makes it easy to track prices or purchase your desired parts at a later date.
What should I do if I receive a damaged or incorrect product?
Your satisfaction is our priority. If you receive a damaged or incorrect item, please contact our support team within 24 hours of delivery. We offer a full exchange guarantee for any parts that do not meet our quality standards or your order specifications.
Can I change or cancel my order?
You may change or cancel your order at any time before it is dispatched. We recommend contacting us immediately via WhatsApp or our support line if you need to modify your selection after placing an order.
How does "package tracking" work?
Once your order leaves our warehouse, we provide you with a unique tracking number. You can enter this number on our "Order Tracking" page or the courier’s official website to see exactly where your parts are and the estimated time of arrival.
